Terms and conditions
Article 1 - Principles
These general conditions express the entirety of the obligations of the
parts. In this sense, the buyer is deemed to accept them without reservation.
These general conditions of sale apply to the exclusion of
all other conditions, and in particular those applicable for sales in
store or through other channels of distribution and
commercialisation.
They are accessible on the easyqual.fr website and will prevail, where
applicable, on any other version or any other contradictory document.
The seller and the buyer agree that these general conditions
exclusively govern their relationship. The seller reserves the right to
modify its general conditions from time to time. They will apply
as soon as they are posted.
If a condition of sale were to be lacking, it would be considered to be
governed by the practices in force in the distance selling sector, including
the companies are headquartered in France.
Article 2 - Content
The purpose of these general conditions is to define the rights and
obligations of the parties in connection with the online sale of goods offered
by the seller to the buyer, from the easyqual.fr website.
These conditions apply only to purchases made on the site.
from easyqual.fr and delivered exclusively in mainland France.
These purchases concern the following products: All types of products related to
cbd molecule
Article 3 - Pre-contractual information
The buyer acknowledges having had communication, prior to the award
of his order and at the conclusion of the contract, in a legible and
comprehensible, of these general conditions of sale and of all
the information listed in article L. 221-5 of the consumer code.
Are transmitted to the buyer, in a clear and understandable manner, the
following information:
- the essential characteristics of the property;
- the price of the good and/or the method of calculating the price
- and, if applicable, all additional costs of transport, delivery or
postage and any other charges that may be payable.
- in the absence of immediate execution of the contract, the date or the deadline on which the
seller undertakes to deliver the good, whatever its price;
- information relating to the identity of the seller, his contact details
postal, telephone and electronic services, and to its activities, those relating
to the legal guarantees, to the functionalities of the digital content and, where
applicable, to its interoperability, to the existence and methods of implementation
guarantees and other contractual conditions.
Article 4 - The order
The buyer has the option of placing his order online, from
online catalog and using the form therein, for any product,
in the limit of the available stock.
The buyer will be informed of any unavailability of the product or the good
order.
For the order to be validated, the buyer must accept, by clicking on
the place indicated, these general conditions. He must also choose
the address and delivery method, and finally validate the payment method.
The sale will be considered final:
- after the sending to the buyer of the confirmation of the acceptance of the
order by the seller by e-mail;
- and after receipt by the seller of the full price.
Any order implies acceptance of the prices and descriptions of the products.
available for sale. Any dispute on this point will take place in the
framework of a possible exchange and the guarantees mentioned below.
In certain cases, including non-payment, incorrect address or other
problem on the buyer's account, the seller reserves the right to
block the buyer's order until the problem is resolved.
For any question relating to the follow-up of an order, the buyer must call
the following telephone number: (cost of a local call), on days and times
following: Tuesday to Friday from 9:00 a.m. to 7:00 p.m., or send an email to
seller at the following email address: contact@easyqual.fr.
Article 5 - Electronic signature
The online provision of the buyer's bank card number and the
final validation of the order will be worth proof of the buyer's agreement:
- payment of sums due under the purchase order,
- signature and express acceptance of all operations carried out.
In the event of fraudulent use of the credit card, the buyer is invited, as soon as
the observation of this use, to contact the seller at the telephone number
next: 09 52 70 99 41.
Article 6 - Order confirmation
The seller provides the buyer with a copy of the contract, by courier
electronic.
Article 7 - Proof of the transaction
The computerized registers, kept in the computer systems of the
seller under reasonable security conditions, will be considered
such as proof of communications, orders and payments
occurred between the parties. Archiving of purchase orders and
invoices is made on a reliable and durable medium that can be produced at
title of evidence.
Article 8 - Product information
The products governed by these general conditions are those which
appear on the seller's website and which are indicated as sold and
shipped by the seller. They are offered while stocks last.
available.
The products are described and presented with the greatest accuracy
possible. However, if errors or omissions may have occurred with regard to
this presentation, the responsibility of the seller could not be engaged.
The photographs of the products are not contractual.
Article 9 - Price
The seller reserves the right to modify its prices at any time, but
undertakes to apply the rates in force indicated at the time of the
order, subject to availability on that date.
Prices are in euros. They do not take into account the costs of
delivery, invoiced in addition, and indicated before the validation of the
order. The prices take into account the VAT applicable on the day of the
order and any change in the applicable VAT rate will be
automatically passed on to the price of the products in the online store.
If one or more taxes or contributions, in particular environmental,
were to be created or modified, up or down, this
change may be reflected in the selling price of the products.
Article 10 - Method of payment
This is an order with payment obligation, which means that the
placing the order implies payment by the buyer.
To pay for his order, the buyer has, at his option, all the
payment methods made available by the seller. The buyer warrants
the seller that he has the necessary authorizations to
use the method of payment chosen by him, when validating the voucher
order. The seller reserves the right to suspend any management of
order and any delivery in the event of refusal of payment authorization by
bank card from officially accredited bodies or in case
of non-payment. The seller notably reserves the right to refuse
to make a delivery or to honor an order from a buyer
who has not fully or partially paid for a previous order
or with whom a payment dispute is being administered.
Payment of the price is made in full on the day of the order, according to the
following terms:
by credit card or cash at the store reception.
Payment of the price is made in full, according to the following terms:
by credit card or cash.
Article 11 - Availability of products - Reimbursement - Cancellation
Except in cases of force majeure or during periods when the
online store which will be clearly advertised on the homepage of the
site, the shipping times will be, within the limits of available stocks, those
indicated below. Shipping times run from the date
registration of the order indicated on the confirmation email of the
order.
For deliveries in Metropolitan France, the deadline is 4 days from
the day following that on which the buyer placed his order, according to the terms
following: Letter max. At the latest, the deadline will be 14 working days after
the conclusion of the contract.
In the event of non-compliance with the agreed delivery date or time, the buyer
must, before breaking the contract, enjoin the seller to execute it
within a reasonable additional time.
Failing execution at the end of this new period, the buyer may
freely break the contract.
The buyer must complete these successive formalities by letter
registered with acknowledgment of receipt or in writing on another medium
durable.
The contract will be considered resolved upon receipt by the seller of the
letter or writing informing him of this resolution, unless the professional has
executed in the meantime.
The buyer may, however, terminate the contract immediately, if the dates
or deadlines seen above constitute for him an essential condition of the
CONTRACT.
In this case, when the contract is terminated, the seller is obliged to reimburse
the buyer of all the sums paid, at the latest within 14 days
following the date on which the contract was terminated.
In case of unavailability of the product ordered, the buyer will be informed at
sooner and will have the possibility of canceling his order. The buyer will then have the
choice to request either reimbursement of sums paid within 14
days at the latest from their payment, i.e. the exchange of the product.
Article 12 - Terms of delivery
Delivery means the transfer to the consumer of possession
physical or property control. The products ordered are delivered according to
the terms and time specified above.
The products are delivered to the address indicated by the purchaser on the receipt.
order, the buyer must ensure its accuracy. Any package returned to
seller because of an incorrect or incomplete delivery address will be
reshipped at buyer's expense. The buyer can, at his request, obtain
sending an invoice to the billing address and not to the delivery address,
by validating the option provided for this purpose on the order form.
If the buyer is absent on the day of delivery, the deliverer will leave a notice of
passing through the letterbox, which will allow the package to be removed from the
and during the period indicated.
If at the time of delivery, the original packaging is damaged, torn, opened,
the buyer must then check the condition of the items. If they have been damaged,
the buyer must imperatively refuse the package and note a reservation on the
delivery slip (parcel refused because opened or damaged).
The buyer must indicate on the delivery slip and in the form of reservations
handwritten accompanied by his signature any anomaly concerning the
delivery (damage, missing product compared to the delivery note, parcel
damaged, broken products...).
This verification is considered to have been carried out when the buyer, or
a person authorized by him has signed the delivery note.
The buyer must then confirm these reservations by registered mail to the
carrier at the latest within two working days of receipt
of the article(s) and send a copy of this letter by fax or simple
mail to the seller at the address indicated in the legal notices of the site.
If the products need to be returned to the seller, they must be subject to
a return request from the seller within 14 days of the
delivery. Any complaint made outside this period cannot be
accepted. The return of the product can only be accepted for products
in their original condition (packaging, accessories, instructions, etc.).
Article 13 - Delivery errors
The buyer must formulate with the seller the same day of delivery or
at the latest on the first working day following delivery, any complaint
error in delivery and/or non-conformity of the products in kind or in
quality in relation to the indications given on the order form. All
complaint formulated beyond this deadline will be rejected.
The complaint may be made, at the choice of the buyer:
telephone number: 09 52 70 99 41
email address: contact@easyqual.fr.
Any complaint not made in the rules defined above and in
the deadlines given cannot be taken into account and will release the seller from
any responsibility vis-à-vis the buyer.
Upon receipt of the complaint, the seller will assign an exchange number of the
or product(s) concerned and will communicate it by e-mail to the buyer.
The exchange of a product can only take place after the allocation of the number
exchange.
In the event of a delivery or exchange error, any product to be exchanged or
refund must be returned to the seller as a whole and in its
original packaging, by Colissimo Recommandé, to the following address: 79
Rue Pasteur, 39100, Dole.
Return costs are the responsibility of the seller.
Article 14 - Product warranty
Legal guarantee of conformity and legal guarantee against hidden defects
easyqual.fr guarantees the conformity of the goods with the contract, allowing
the buyer to make a claim under the legal guarantee of
conformity provided for in articles L. 217-4 and following of the
consumption or the guarantee of defects of the thing sold within the meaning of
articles 1641 and following of the civil code. In case of implementation of the
legal guarantee of conformity, it is reminded that:
- the buyer benefits from a period of 2 years from the delivery of the goods
to act ;
- the buyer can choose between the repair or the replacement of the good, under
subject to the cost conditions provided for in article L. 217-17 of the
consumption ;
- the buyer does not have to provide proof of the non-compliance of the goods during
24 months in the case of new goods, following delivery of the goods.
In addition, it is recalled that:
- the legal guarantee of conformity applies independently of the guarantee
commercial indicated below;
- the buyer can decide to implement the guarantee against defects
hidden from the thing sold within the meaning of article 1641 of the civil code. In this
hypothesis, he can choose between rescinding the sale or reducing the
price in accordance with article 1644 of the civil code.
Article 15 - Right of withdrawal
Application of the right of withdrawal
In accordance with the provisions of the consumer code, the buyer
has a period of 14 days from the date of delivery of its
order, to return any item that does not suit him and ask
exchange or refund without penalty, except for the cost of
return which remain the responsibility of the buyer.
Returns must be made in their original condition and complete (packaging,
accessories, instructions, etc. allowing them to be remarketed in new condition,
accompanied by the purchase invoice.
Damaged, soiled or incomplete products are not taken back.
The right of withdrawal can be exercised online, using the form
withdrawal available on this website. In this case, an accused of
receipt on a durable medium will be immediately communicated to the buyer. Any other mode of declaration of withdrawal is accepted. He must
be unambiguous and express the will to retract.
In the event of exercise of the right of withdrawal within the aforementioned period,
reimbursed the price of the product(s) purchased and the delivery costs are
reimbursed.
Return costs are the responsibility of the buyer.
Exchange (subject to availability) or refund will be made
within 14 days of receipt by the seller of the
products returned by the buyer under the conditions set out above.
Exceptions
According to article L221-28 of the Consumer Code, the right of withdrawal
cannot be exercised for contracts:
- supply of goods whose price depends on market fluctuations
financial outside the control of the professional and likely to
produce during the withdrawal period;
- supply of goods made according to the specifications of the
consumer or clearly personalized;
- supply of goods likely to deteriorate or expire
quickly ;
- supply of goods which have been unsealed by the consumer after the
delivery and which cannot be returned for reasons of hygiene or
health protection;
- supply of goods which, after having been delivered and by their nature, are
inseparably mixed with other articles;
- supply of alcoholic beverages whose delivery is deferred beyond
of thirty days and whose value agreed at the conclusion of the contract depends
fluctuations in the market beyond the professional's control;
- maintenance or repair work to be carried out urgently at the home of the
consumer and expressly requested by him, within the limit of the parts of
replacement and work strictly necessary to respond to the emergency;
- supply of audio or video recordings or computer software
when they have been unsealed by the consumer after delivery;
- supply of a newspaper, periodical or magazine, except for
subscription contracts to these publications;
- supply of digital content not provided on a material medium
the execution of which has begun after the express prior agreement of the
consumer and express waiver of his right of withdrawal.
Article 16 - Force majeure
All circumstances beyond the control of the parties preventing
the performance under normal conditions of their obligations are
considered as grounds for exemption from the obligations of the parties and
result in their suspension.
The party invoking the circumstances referred to above must notify
immediately the other party of their occurrence, as well as of their disappearance.
Will be considered as cases of force majeure all facts or circumstances
irresistible, external to the parties, unpredictable, inevitable, independent
of the will of the parties and which cannot be prevented by the latter,
despite all reasonable efforts. Expressly, are
considered as cases of force majeure or fortuitous events, in addition to those
usually retained by the jurisprudence of courts and tribunals
French: the blocking of means of transport or supplies,
earthquakes, fires, storms, floods, lightning, shutdown of
telecommunications networks or difficulties specific to telecommunications networks
external telecommunications to customers.
The parties will come together to review the impact of the event and
agree on the conditions under which the performance of the contract will be
continued. If the case of force majeure lasts longer than three months,
these general conditions may be terminated by the injured party.
Article 17 - Intellectual property
The content of the website remains the property of the seller, the sole holder of the
intellectual property rights in such content.
Buyers agree not to make any use of this content; all
Total or partial reproduction of this content is strictly prohibited and is
likely to constitute an offense of counterfeiting.
Article 18 - Computing and Freedoms
The personal data provided by the buyer are necessary for the
processing of his order and the establishment of invoices.
They may be communicated to the seller's partners responsible for
the execution, processing, management and payment of orders.
The buyer has a permanent right of access, modification,
rectification and opposition with regard to information concerning him. This right
can be exercised under the conditions and according to the methods defined on the site
easyqual.fr.
Article 19 - Partial non-validation
If one or more stipulations of these general conditions are
held to be invalid or declared as such in application of a law, a
regulation or following a final decision of a competent court,
the other stipulations will retain all their force and scope.
Article 20 - Non-waiver
The fact that one of the parties does not claim a breach by
the other party to any of the obligations referred to herein
general conditions cannot be interpreted for the future as a
waiver of the obligation in question.
Article 21 - Title
In case of difficulty of interpretation between any of the titles appearing in
heading of the clauses, and any of the clauses, the titles will be declared
non-existent.
Article 22 - Language of the contract
These general conditions of sale are written in the language
French. If they are translated into one or more languages
foreign countries, only the French text shall prevail in the event of a dispute.
Article 23 - Mediation
The buyer may resort to conventional mediation, in particular with
of the Consumer Mediation Commission or with the
existing sectoral mediation bodies, or any alternative mode of
dispute resolution (conciliation, for example) in the event of a dispute.
Article 24 - Applicable law
These general conditions are subject to the application of the law
French. The competent court is the district court for disputes
the amount is less than or equal to €10,000 or the High Court
for disputes whose amount exceeds €10,000.
This is the case for the rules of substance as well as for the rules of form. In
case of dispute or claim, the buyer will first contact the seller
to reach an amicable solution.
Article 25 - Protection of personal data
Data collected:
The personal data collected on this site are the
following:
Account opening: when creating the user's account, his name,
first name, e-mail address; Phone Number; address;
Connection: when the user connects to the website, the latter
records, in particular, his surname, first name, connection data,
usage, location and payment data.
Profile: the use of the services provided on the website makes it possible to
fill in a profile, which may include an address and a phone number
phone.
Payment: as part of the payment for the products and services offered
on the website, it records financial data relating to the
user's bank account or credit card.
Communication: when the website is used to communicate with
other members, data concerning the communications of
user are subject to temporary storage.
Cookies: cookies are used as part of the use of the site.
The user has the option to disable cookies from the settings
of his browser.
Use of personal data
The personal data collected from users is intended
the provision of the services of the website, their improvement and the maintenance
of a secure environment. More specifically, the uses are the
following:
- access and use of the website by the user;
- management of the operation and optimization of the website;
- organization of the conditions of use of the Payment Services;
- verification, identification and authentication of the data transmitted by
the user ;
- proposal to the user of the possibility of communicating with others
website users;
- implementation of user assistance;
- personalization of services by displaying advertisements based on
the user's browsing history, according to their preferences;
- prevention and detection of fraud, malware (malicious software or
malware) and security incident management;
- management of any disputes with users;
- sending commercial and advertising information, depending on the
user preferences.
Sharing personal data with third parties
Personal data may be shared with third party companies,
in the following cases:
- when the user uses the payment services, for the implementation
of these services, the website is in contact with banking companies and
third-party financial institutions with which it has entered into contracts;
- when the user publishes, in the free comment areas of the site
web, publicly available information;
- when the user authorizes the website of a third party to access his data;
- when the website uses the services of service providers to provide
user support, advertising and payment services. These
service providers have limited access to user data, in the
framework of the performance of these services, and have a contractual obligation to
use them in accordance with the provisions of the applicable regulations
in matters of protection of personal data;
- if required by law, the website may carry out the transmission of data for
respond to complaints made against the website and comply
administrative and legal procedures;
- if the website is involved in a merger, acquisition,
transfer of assets or receivership proceedings, it may be
to sell or share all or part of its assets, including the
personal data. In this case, users would be
informed, before personal data is transferred
to a third party.
Security and privacy
The website implements organizational, technical,
software and physical digital security to protect
personal data against alteration, destruction and unauthorized access
authorized. However, it should be noted that the Internet is not an environment
completely secure and the website cannot guarantee the security of the
transmission or storage of information on the Internet.
Implementation of user rights
In application of the regulations applicable to personal data
personal, users have the following rights, which they can
exercise by making their request to the following address: contact@easyqual.fr.
the right of access: they can exercise their right of access, to know the
personal data concerning them. In this case, before the implementation
of this right, the website may request proof of the user's identity
to verify its accuracy.
the right of rectification: if the personal data held by
the website are inaccurate, they may request the update of the
information.
the right to delete data: users can request the
deletion of their personal data, in accordance with the laws
applicable to data protection.
the right to limit processing: users can ask the
website to limit the processing of personal data in accordance with the
GDPR assumptions.
the right to oppose the processing of data: users can
object to their data being processed in accordance with the
GDPR assumptions.
the right to portability: they can claim that the website gives them the
personal data provided to him to transmit them to a new
site web.
Evolution of this clause
The website reserves the right to make any changes to this
clause relating to the protection of personal data at any time
moment. If a modification is made to this protection clause
personal data, the website undertakes to publish the
new version on its site. The website will also inform users
modification by e-mail, within a minimum period of 15
days before the effective date. If the user does not agree to the terms
of the new wording of the personal data protection clause
personal, he has the option of deleting his account.
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